Terms & Conditions

Welcome to K2 Curtains. By using our website and buying our products, you agree to follow these terms and conditions.

Who We Are

K2 Curtains is a home décor company based in Dubai. We offer a wide range of products, including premium curtains, stylish sofas, elegant wallpapers, and strong flooring. Our goal is to provide both luxury and affordable options to make your spaces beautiful and comfortable.

Use of Our Website

  • Content Ownership: All text, images, and designs on our website belong to K2 Curtains. You may not copy or use them without our permission.

  • User Accounts: If you create an account on our website, keep your username and password safe. You are responsible for all activities that happen under your account.

Product Orders

When you place an order with K2 Curtains, you agree to purchase the items listed in your order. After receiving your order, we will contact you to confirm the details and finalize the purchase. Once confirmed, we will send you an email with the order confirmation and further information about delivery and payment. Please ensure that your contact information is accurate so we can reach you promptly. If we are unable to contact you within a reasonable time, your order may be delayed or canceled. If you have any questions or need assistance during the ordering process, feel free to contact our customer service team.

Pricing

Our prices are shown in United Arab Emirates Dirhams (AED). We reserve the right to change prices at any time without prior notice. The price applicable to your purchase will be the price at the time you place your order.

Payment Methods

We offer flexible payment options for your convenience:

  • Online Payments: We accept major credit and debit cards, including Visa, Mastercard, and American Express, through our secure online payment gateway.

  • Cash on Delivery (COD): If you prefer, you can choose to pay in cash upon delivery of your order.

Shipping and Delivery

  • Free Shipping: We offer free shipping within Dubai. Delivery times may vary depending on your location.

  • Delivery Delays: We are not responsible for delays caused by events beyond our control, such as weather or transportation issues.

Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you can return it within [Number] days. The items must be unused and in their original packaging.

  • Refund Process: Once we receive your returned item, we will process your refund through your original payment method.

Cookies

  • What Are Cookies: Cookies are small text files placed on your device to help our website function properly and to improve your experience.

  • How We Use Cookies: We use cookies to remember your preferences, keep track of your shopping cart, and understand how you use our website. This helps us make our website more useful for you.

  • Managing Cookies: You can control how cookies are used by adjusting your browser settings. However, please note that disabling cookies may affect how our website functions for you.

Privacy Policy

Personal Information: We collect your information to process orders and improve our services. We do not share your information with others without your permission.

Changes to These Terms

  • Updates: We can change these terms at any time. Please check this page regularly for updates.

Contact Information